Return policy

Your success is our success and we want to do all that we can to meet your needs of return, warranty, and defected product.


Product Warranties

Product Warranties
  • All products are brand new with full manufacturer's warranty. Most products we sell are covered by a manufacturer's warranty that requires items to be sent directly to the manufacturer for replacement or repair.

Returning Merchandise

Returning Merchandise
  • All returns must have original packaging - no exceptions. 
  • We will refund your money as long as the merchandise shows no sign of wear or abuse.
  • We will NOT refund shipping charges or pay for the item to be returned.
  • Items must be returned within 30 days of purchase date.
  • Please Note: We do NOT accept returns or exchanges on ammunition, firearms, bows, game calls, clearance/closeout items, DVD’s / electronics, services or background checks, hunting or fishing license, underwear / lingerie.    
  • All refunds will be refunded with the same method of payment except cash payments over $50 which will be refunded on gift card.
  • ALL motion decoys must be returned directly to the manufacturer for defect and warranty.
  • NO direct returns to FFO for motion decoys after purchase.

Returning Footwear and Waders

Returning Footwear and Waders
  • Once worn outside these products cannot be returned, unless defective.
  • Tears, punctures, rips or other types of damage are not warrantable and no refund will be issued.
  • All waders are subject to their manufacturer warranty.
  • Waders will be taken through a test tank on site to determine whether it is under manufacturer warranty or wear & tare.  
  • All returns must have original packaging - no exceptions

Defective or Damaged Merchandise

Defective or Damaged Merchandise
  • All items received damaged must be reported within 2 business days by calling (731) 885-5056 or e-mail us at sales@finalflight.net.
  • Always inspect and test your equipment immediately upon delivery, even if you do not plan to use it right away.
  • Most products we sell are covered by a manufacturer's warranty that requires items to be sent directly to the manufacturer for replacement of repair. 
  • If you have any questions concerning this warranty, please contact us at (731) 885-5056 between 8:00 am and 6:00 pm CT.
  • FFO shall in no way be obligated to incidental or consequential damages of any kind.
  • The obligation of this warranty shall be limited to the repair, replacement or credit (up to the amount of the original purchase price) only.
  • FFO will make the sole determination as to the validity of any warranty claim and to the method of compensation.

 

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